The Changing Role of the University Registrar: Challenges and Prospects in Southern African Higher Education Institutions

Michael Cross’s study of the changing role of the university registrar in Southern African higher education institutions takes as its starting point the changing environment and contextual complexity internationally and in Southern Africa in particular. Cross argues that this represents an irresistible invitation to a new mind-set and approach to the ways we think about the office of the registrar. His study draws on documentary evidence and on interviews with participants in the PULSAR programme for university registrars and senior administrators in 2012.