The Quality of Board Decision-Making Processes in Higher Education Institutions: UK and European Experiences

This report examines factors affecting the quality of decision-making in higher education institutions (HEIs) in the UK and in selected EU countries. Specifically, we investigated awareness of the impact of heuristics (mental shortcuts that act as decision aids) and cognitive biases on judgement, and whether boards regularly adopt active processes to mitigate bias in reviewing or approving plans set out by university management.